Over the past 30 years, we’ve grown from humble beginnings with a single computer to a global technology company (ASX-300 JIN). Partnering with over 15,000 good causes worldwide and helping raise more than $260 million last financial year. Innovation isn’t just part of what we do; it’s who we are.

We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.

What will you be doing?

You will play a pivotal role in coordinating and overseeing the compliant and efficient operation of lotteries and trade promotions. This position ensures that all activities align with applicable state regulations while enhancing customer satisfaction and operational excellence. The role involves close collaboration with cross-functional teams to achieve seamless execution of lottery events and promotions.

What Your Day-to-Day Will Look Like

• Maintain up-to-date knowledge of state regulations for lotteries and promotions.

• Secure permits, conduct compliant draws, and keep accurate records (draw outcomes, workflow milestones).

• Ensure Oz Lotteries promotions meet internal compliance standards.

• Create and configure draws (charity lotteries/promotions), manage timelines, ticketing, prizes, terms, and draw processes.

• Oversee winner publication, validation, and prize fulfilment.

• Complete end-of-draw processes, including documentation and reporting.

• Partner with marketing to finalise campaign content, configurations, and readiness.

• Troubleshoot technical issues with product support teams to ensure smooth draw operations.

• Review and refine workflows for efficiency, compliance, and customer experience.

What You’ll Be Able to Bring to the Role

• Proven ability to build relationships and work across departments (marketing, product, compliance, customer support).

• Strength in juggling many projects, deadlines, and processes with precision.

• Clear written/verbal skills for liaising with stakeholders and documenting processes.

• Accuracy in compliance and record-keeping

• Ability to work independently in a regulated, fast-paced environment.

• Background in highly regulated industries (e.g., gaming, finance, healthcare)

Salary Banding: $68,000 - $84,000+Super

Our Ways of Working

At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, our hybrid working model combines in-office collaboration (three days per week) with WFH work (two days per week). We also offer flexible working hours, with core collaboration times from 10 AM to 2 PM, allowing you to design a schedule that suits your life.

Why Join Jumbo?

At Jumbo, our team thrives because we invest in our people. Here’s what you can expect from us;

• Access to our Employee Assistance Program, providing counselling and coaching.

• Award-winning talent management programs for career growth and skill-building.

• Onsite chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.

• The freedom to work from almost anywhere in the world for up to 120 days a year.

• A social culture, with activities like lunchtime chess, corporate games, soccer, Friday socials, and events celebrating diversity and inclusion.

• Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.

Find Your Freedom at Jumbo

Watch this short video to see what makes working at Jumbo unique: https://bit.ly/3mNpy7C.

We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant.