Over the past 30 years, we’ve grown from humble beginnings with a single computer to a global technology company (ASX-300 listed company, JIN). Partnering with over 15,000 good causes worldwide and helping raise more than $260 million last financial year. Innovation isn’t just part of what we do; it’s who we are.

We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.

What will you be doing?

You will play a pivotal role in transforming complex customer and business data into clear, actionable insights that drive operational efficiency and support strategic decision-making. You will work closely with the Lottery Retailing business, particularly the Operations, Customer Success, and Corporate Services teams, to understand their data needs and deliver tailored analytical solutions.

You will build and maintain data models using dbt (data build tool), collaborate with cross-functional teams to address reporting requests, and become the primary data contact for the Operations team.

What Your Day-to-Day Will Look Like

• Learn and understand the data and operational workflows of our platform to provide accurate and timely insights.

• Build and update data models using dbt to support business reporting and analysis.

• Collaborate closely with Operations, Finance, Marketing, Lottery Solutions, and Customer Success teams to gather and clarify reporting requirements.

• Serve as the primary point of contact for the Operations team regarding data-related questions and requests.

• Analyse large volumes of transactional and customer data to identify trends, opportunities, and areas for improvement.

• Deliver actionable insights and recommendations that drive operational efficiency and support strategic decision-making.

• Work independently on data projects while maintaining strong communication and collaboration with cross-functional teams.

• Automate recurring reporting processes to reduce manual effort and improve data accessibility.

• Perform ad hoc analysis to answer business questions and support operational decisions.

• Design, develop, and maintain dashboards and reports in Business Intelligence (BI) and analytics tools tailored to stakeholder needs.

• Continuously seek ways to simplify data access and usability for business users, enhancing overall data literacy.

What You’ll Be Able to Bring to the Role

• Strong proficiency in SQL with proven experience working on complex data sets

• Excellent interpersonal skills, comfortable collaborating directly with business teams to understand and address their data needs

• Demonstrated ability to deliver clear, actionable insights that support decision-making and drive business outcomes

• Experience handling large volumes of transactional and customer data with attention to detail and accuracy

• Curiosity and problem-solving mindset, with a passion for exploring data to uncover opportunities and efficiencies

• Ability to work independently while maintaining effective collaboration within a dynamic, evolving team environment

• Flexibility to adapt to changing priorities and ways of working as the team and business grow

• Nice to have: hands-on experience with dbt or other ETL tools, familiarity with BI platforms such as Power BI, Looker, or Tableau

• Strong proficiency in Python programming and knowledge of data science techniques

• Experience working in cloud data environments like Snowflake or Databricks is advantageous.

• Experience documenting metrics and dashboards in clear, concise language so stakeholders can easily understand reports.

• Understanding of data governance principles and experience validating and reconciling datasets for reporting and analysis

Salary Banding: $90,000 - A$125,000 + Super

Our Ways of Working

At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, our hybrid working model combines in-office collaboration (three days per week) with WFH work (two days per week). We also offer flexible working hours, with core collaboration times from 10 AM to 2 PM, allowing you to design a schedule that suits your life.

Why Join Jumbo?

Find Your Freedom - https://bit.ly/Jumbointeractive

At Jumbo, our team thrives because we invest in our people. Here’s what you can expect from us;

• A short-term incentive program that rewards your contributions, dependent on company performance.

• Access to our Employee Assistance Program, providing counselling and coaching.

• Award-winning talent management programs for career growth and skill-building.

• On-site chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.

• The freedom to work from almost anywhere in the world for up to 120 days a year.

• A social culture, with activities like lunchtime chess, corporate games, soccer, Friday socials, and events celebrating diversity and inclusion.

• Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.

Candidates who are offered a position will be required to complete pre-employment checks through our partner, Checkmate.

We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant.