Over 30 years, we've grown from humble beginnings (founded 1995) to a global digital lottery technology leader (ASX: JIN), operating in Australia, the UK, Canada and the USA. We partner with thousands of good causes worldwide, helping raise over $290M in FY25 alone. Innovation is at the heart of everything we do.

We develop cutting-edge solutions empowering our lottery and not-for-profit partners to raise funds for their vital causes. We believe in fostering an environment where talented people can innovate, grow, and have fun.

What will you be doing?

You will play a pivotal role in coordinating and overseeing the smooth, day-to-day operation of our Milton HQ office. This position ensures the workplace is welcoming, well-maintained, safe, and functional, while enhancing the overall experience for both employees and visitors. The role involves close collaboration with employees, the People & Culture team, building management and external suppliers to achieve a positive, organised and engaging office environment.

What Your Day-to-Day Will Look Like

• Support the smooth day-to-day operation of the office, ensuring that shared spaces (dining areas, balconies, amenities, and meeting rooms) are tidy, functional, and welcoming.

• Assist with general office coordination and administration, including handling mail and deliveries, monitoring office inboxes and voicemails, managing supplies and catering, and supporting basic office systems.

• Manage stationery, office supplies and consumables, including ordering, tracking stock levels and anticipating future needs.

• Assist with meeting and workspace setup, including arranging furniture layouts, preparing refreshments and ensuring rooms are ready with required equipment.

• Act as the main point of contact for building management, logging and coordinating maintenance or facilities issues and supporting contractors and service providers while on site.

• Support access requests, visitor coordination and car park arrangements (including visitor parking) to ensure a professional and seamless visitor experience.

• Support internal events and office activities, including logistics, room and equipment setup, pack-down and general on-the-day coordination.

• Assist with office communications, decorating and presentation for events or seasonal activities to create an engaging and welcoming environment.

• Support office-based work health and safety activities by identifying hazards or incidents, taking appropriate immediate actions and escalating to the People & Culture team as required.

• Coordinate corporate travel bookings when required, ensuring details are accurate and aligned with internal guidelines.

What You'll Be Able to Bring to the Role

• Proven ability to build positive relationships and work effectively with employees across all departments, building management, and external suppliers.

• Strength in juggling multiple tasks and requests at once, while keeping the office organised and running smoothly.

• Clear written and verbal communication skills for coordinating with stakeholders, handling office communications, and providing clear instructions.

• Attention to detail in managing office supplies, bookings, visitor arrangements, and facilities issues.

• Ability to work independently in a fully office-based, fast-paced environment, taking initiative to identify and resolve issues before they escalate.

• Experience in office administration, coordination or facilities-related roles, ideally including interaction with building management or external service providers.

Salary Banding $70,000 - $80,000 + Super

Our Ways of Working

At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, this is a full-time office-based role with working hours of approximately 5 hours per day, typically 9 AM to 2 PM, with flexibility to adjust as needed.

Why Join Jumbo?

At Jumbo, our team thrives because we invest in our people. Here's what you can expect from us;

• Access to our Employee Assistance Program, providing counselling and coaching.

• Award-winning talent management programs for career growth and skill-building.

• On-site chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.

• A social culture, with activities like lunchtime chess, corporate games, soccer, Friday socials, and events celebrating diversity and inclusion.

• Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.

Find Your Freedom at Jumbo

Watch this short video to see what makes working at Jumbo unique: https://bit.ly/3mNpy7C.

We are a 2025 Circle Back Initiative Gold Employer – we commit to respond to every applicant.