Quality Assistance Analyst
We usually respond within a week
Over 30 years, we've grown from humble beginnings (founded 1995) to a global digital lottery technology leader (ASX: JIN), operating in Australia, the UK, Canada and the USA. We partner with thousands of good causes worldwide, helping raise over $290M in FY25 alone. Innovation is at the heart of everything we do
Our Growth – And It's By Design
Following a series of significant client wins and the expansion of our business through international acquisitions, we're in an exciting phase of growth. To support this momentum, we're scaling our engineering capability and building out our teams to meet increasing demand across our platforms and products.
This growth is driven by a deliberate investment ahead of demand as we support a larger, more complex, and increasingly global business. We're expanding our teams to continue delivering high-quality, scalable solutions.
For engineers joining us, this is a chance to work on meaningful problems at scale—from supporting new clients and markets, to integrating and evolving acquired platforms, to helping shape how our platform will grow over time. You'll be joining a business with real momentum, plenty of opportunity to make an impact, and the chance to grow alongside it.
What will you be doing?
You’ll play a key role in ensuring our products are delivered to a high standard across the entire software development lifecycle. You’ll combine strong testing skills, deep product understanding, and industry best practices to help your team plan for quality from day one and work towards a target of zero-defect delivery.
You’ll work closely with Software Engineers, Product Managers, and Engineering Managers to make sure functional and non-functional requirements are clearly defined, thoughtfully tested, and effectively monitored in production. Beyond finding defects, you’ll help identify recurring issues, improve processes and practices, and champion quality-focused ways of working that enhance both product reliability and team efficiency.
What Your Day-to-Day Will Look Like
Champion quality practices and principles within your squad, keeping zero-defect delivery at the forefront of how the team works.
Collaborate with Software Engineers, Product Managers and fellow QAAs from the earliest stages of analysis and planning to ensure functional and non‑functional requirements are clearly captured.
Design, write and execute structured test plans, test cases and other QA activities across the development lifecycle.
Validate that changes meet acceptance criteria and user needs through thoughtful manual testing, exploratory testing and regression checks.
Identify opportunities to automate manual test efforts and help design, implement and maintain effective test automation solutions using appropriate tools.
Monitor, measure and report on team quality metrics, using insights to drive continuous improvement in both product and process.
Contribute to the development and refinement of team and department‑wide quality standards, patterns and best practices.
Ensure strong requirements traceability throughout the lifecycle so that every change is tested and verified against its intended outcomes.
Share your product and quality expertise with the team, helping lift capability through coaching, knowledge sharing and feedback.
Keep up to date with emerging QA trends, tools and techniques, and bring ideas back to the team to enhance how we build and release software.
What You’ll Be Able to Bring to the Role
2+ years’ experience in quality engineering, quality assistance, quality assurance, or a similar software testing role
Analytical mindset, with the ability to question assumptions and uncover edge cases and gaps in requirements
Understanding of quality practices and principles, with a passion for driving towards zero-defect delivery
Experience creating, executing and documenting test plans and other QA activities across the software development lifecycle
Ability to contribute to both functional and non-functional testing, using a mix of manual and automated approaches
Familiarity with test automation concepts and tools, and an interest in identifying and automating suitable manual test efforts
Strong communication skills (written and verbal), able to clearly articulate quality risks, issues and recommendations to technical and non-technical stakeholders
Well-developed planning and organisational skills, able to manage priorities and meet deadlines in a fast-paced environment
Curiosity and a growth mindset, staying up to date with QA trends, tools and techniques and sharing knowledge with the team
Collaborative approach, enjoying working closely with engineers, product managers and other QAAs to continuously improve processes and quality outcomes
Salary Banding: $110,000 - $130,000 + Super
Our Ways of Working
At Jumbo, we value balance and flexibility. Based in Brisbane and working out of our Head Office, our hybrid working model combines in-office collaboration (three days per week) with WFH work (two days per week). We also offer flexible working hours, with core collaboration times from 10 AM to 2 PM, allowing you to design a schedule that suits your life.
Why Join Jumbo?
Find Your Freedom - https://bit.ly/Jumbointeractive
At Jumbo, our team thrives because we invest in our people. Here’s what you can expect from us;
A short-term incentive program that rewards your contributions, dependent on company performance.
Access to our Employee Assistance Program, providing counselling and coaching.
Award-winning talent management programs for career growth and skill-building.
On-site chefs (Brisbane) offering fresh, gourmet lunches daily and breakfast twice a week.
The freedom to work from almost anywhere in the world for up to 120 days a year.
A social culture, with activities like lunchtime chess, corporate games, soccer, Friday socials, and events celebrating diversity and inclusion.
Generous parental leave: 14 weeks of paid leave for primary carers and 4 weeks for partners.
Candidates who are offered a position will be required to complete pre-employment checks through our partner, Checkmate.
We are a 2026 Circle Back Initiative Gold Employer – we commit to responding to every applicant.
- Department
- Engineering
- Role
- Quality Assistance Analyst
- Locations
- Jumbo Interactive
- Remote status
- Hybrid
- Yearly salary
- AUD110,000 - AUD130,000
- Employment type
- Full-time
- Office Location
- Brisbane, Qld
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